Dear valued customers,

At El Balcón de las Américas, we take the privacy and security of your personal information very seriously. We understand that you trust us with your information and we are committed to ensuring that your privacy is protected.

This privacy policy explains how we collect, use, and protect your personal information when you use our website or our services.

Collection of Information

We may collect personal information from you when you use our website or when you make a reservation or purchase from us. This information may include your name, email address, phone number, and payment information.

Use of Information

We use the information that we collect to provide you with the best possible service. This includes processing your reservations, purchases, and payments, communicating with you about your orders, and providing you with updates and promotions that we think may be of interest to you.

Protection of Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use a variety of security measures, including encryption and secure servers, to protect your information.

Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may disclose your information to our service providers or business partners who help us provide you with our services. We may also disclose your information if we are required to do so by law.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. You may also request that we stop using your information or that we delete it entirely. If you have any questions or concerns about our use of your personal information, please contact us.

Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.

Thank you for choosing El Balcón de las Américas. We appreciate your trust in us and we are committed to protecting your privacy.